Information Technology

 

Services

Plutous has been providing a wide array of end-to-end IT solutions for a range of key vertical industries and horizontal competencies. Leveraging a powerful combination of the best industry-proven practices and leading standards, strategic vision, a vast spectrum of technical and technological competencies, Plutous offers its clients a comprehensive suite of IT services including Strategic Business Planning, Software Consulting, Software Design, Project Management Resources, Re-engineering, Software Upgrades and Website Enhancement, and Rapid Application Development.

From the strategy consulting to complete implementation, Plutous has been delivering unique business-oriented solutions meeting the toughest challenges that our clients face and helping them compete successfully in the ever-changing IT marketplace. At Plutous we practice a follow-on activity. To that end, we always remain in contact with the clients after completed service delivery and should there any issues arise regarding upgrades or enhancements, our highly-skilled team is available for further engagements to assist you in meeting unforeseen challenges and getting a competitive edge in the marketplace.

If you have some idea in mind or you are thinking of applying IT technology in a unique and interesting way and you are not sure whether the concept is feasible, our consultants can assist you with technical advice, investigation and assessment resulting in a project feasibility report to provide you with a clear vision of how this solution can be used to meet your business objectives or gain a distinct advantage over competitors. If you need the assurance that your concept is both technically and financially viable prior to investing in development, our highly experienced and top class team of professionals can implement feasibility study, prototypes and proof of concept demonstrations for validating your concept thus helping you envision your custom application before it is developed and make decisions as to committing it to implementation.
Our core services span the following IT practice areas:

` Custom Software Design & Development
` Custom Web Application Design & Development
` Custom Database Design, Development & Management
` PDA Software Development
` Custom Web Design & Original Art Work
` Information Technology Consulting

Our range of services is not limited to the above list. So, if you're not sure which of the listed services is exactly your case, feel free to contact us with your requirements description or initial questions, and our knowledgeable consultants will respond as promptly as possible about how we can assist you.

 

Custom Software Design & Development

Plutous has carved out a successful niche for itself in custom software design and development. We provide complete software implementation process, starting with software design and development, software quality assurance testing, software deployment, up to further software upgrades and enhancements. The core software design and development services provided by Plutous include, but are not limited to, desktop application development, high-end client-server application development, enterprise application development and building end-to-end enterprise application integration (EAI) solutions, re-engineering, software systems maintenance and support. Plutous's software engineers have gained profound experience and proven background in Borland C++ / Delphi, Microsoft Visual C++ / C++ .NET / C# .NET, and other Windows tools and technologies gained through successful implementation and delivery of custom software solutions in diverse vertical industries.

Since a well-conceived technology solution is fundamental for your success, we provide a team of professional technical consultants who can assist you in selecting the right custom software solution by analyzing functional, technical, operational, and financial requirements. All our consulting engagements start with defining and understanding your business issues. Not only do our consultants grasp your specific needs, but also strive to apprehend exactly what you seek. With such attention to detail, our team of business and technical consultants undertakes a profound requirements analysis, needs assessments and strategic planning, resulting in elaboration of a Statement of Work document covering all issues required for your custom software design and development.

At Plutous we follow our standardized and refined software development process that provides a flexible and scalable framework for delivering any project (regardless of size or complexity) on time, within budget and with high quality meeting both current and future IT challenges of our customers. This methodology is applied to each custom software application development project to ensure the quality and reliability of products we develop for you.

 

Custom Web Application Design & Development

Possessing all the latest web technology innovations at our fingertips combined with our long-standing experience in website and web application development, allows us to provide you with the right solution for your unique business needs. Our top class team of professionals with strong backgrounds and advanced technical skills can manage your product from "Concept to Completion", from in-depth technical analysis and assessment to complete development and implementation. Plutous's expertise in custom web application development covers the following main areas: e-Commerce Solutions (B2B, B2C), Content Management Systems (CMS), Customer Relationship Management (CRM), database driven web site & application, web enabling legacy systems, web portals design and development, Application Service Provider (ASP) solutions, web application re-engineering, and website enhancements.

Having achieved profound experience in such web tools and technologies as ASP.NET, C#, PHP, MySQL, MS SQL server through successful completion of dozens of custom web development projects for a variety of industries, Plutous can offer everything you need to start conducting business online over the Internet. Irrespective of the size or nature of the business, you can benefit from our proven background in professional web site and web application development and be ensured that your online business will gain the competitive edge within your marketplace.

Once your web product is up and running, you will be provided with our support and maintenance afterwards in whatever format suits you most. As your business grows and you want to add optional features, our team will work with you to measure the performance of your web application and make enhancements to ensure your strategy stays on track with your customers and the constantly changing Internet environment. You may be confident you will be provided with the most up-to-date solutions since we keep up with the cutting edge of new technologies and this is a crucial asset we always maintain.

 

Custom Database Design, Development & Management

Plutous has accumulated years of cross-industry expertise in database design, database development and programming, database integration and conversion, database management and administration, database maintenance and support. Profound knowledge and extensive hands-on experience in Oracle, MS SQL Server, MySQL, PostGreSQL, IBM DB2, Sybase and other relational database management systems (RDBMS) ensures our clients will get most out of their business being provided with a highly sophisticated database solution that is fast, scalable and efficient.

Whether you need a database driven web site or a full-featured, large-scale customer relationship management system incorporating Oracle database servers with complex structure, Plutous can offer you the top-of-the-line database application development services tailored to your specific needs and providing you with an important competitive advantage.

Our ability to combine strategic vision with in-depth expertise in a wide variety of cutting-edge database technologies ensures our clients are delivered robust database systems that automate and streamline their business processes, improve operational efficiency and management effectiveness, increase market reach and maximize return on investment.

 

Custom Web Design & Original Art Work

By combining marketing expertise and design skills, Plutous offers a full spectrum of professional, quality-driven services on custom website design and re-design, Flash web site design and programming, multimedia presentation design and development, corporate identity, custom print graphics, and original art work. The team of design and marketing professionals at Plutous blends inspiration, creative approach and technical skills to help you communicate with your clients and network more effectively, position your brand, or take your business to new heights. The variety of unique design solutions provided for a diverse range of industries keeps our designers and artists fresh and enthused.


Custom Web Design

Through target audience research and competitive analysis, Plutous provides you with an effectively designed and branded web site that incorporates not just an appealing and appropriate look and feel but make you really stand above the rest. Plutous's professional web designers are committed to creating customer-focused websites that drive targeted visitors to your products or services and convert these visits into tangible results for your business. With our extensive expertise in developing effective web solutions coupled with strong creative and technical skills, we make your web site an accurate reflection of your goals and vision, and your web presence - dynamic and fully functioning extension of your business helping you develop competitive edge in the marketplace.


Website Re-design

In addition to website design from ground up, Plutous also provides professional re-design solutions which can be easily integrated into your existing web site infrastructure. Our team of consultants, graphic designers and web developers will assess your current website functionality, identify your needs and goals, and offer the best solution to improve site performance, maximize the impact of your brand and take your website to the next level while preserving previous investments and operations. Attention to detail and vital principles of an efficient web presentation that communicates and enhances the company's brand are inseparable features of every re-design solution we provide.


Flash Design & Multimedia Solutions

Plutous can give your website an extra edge and add more interactivity by creating high-impact Flash and multimedia solutions. Our core Flash services span Flash Intro, Flash website, Flash demos and presentations, embedded Flash components, Flash animations, banners, and any other elements that will bring the interactivity aspect of your website to perfection by using the Flash technology. Plutous possesses a combination of Flash experts and the necessary know-how to leverage the true power of Flash multimedia, from animated graphics to highly-advanced online multimedia applications. Our Flash designers can create a completely new sense of interaction on the web and ensure strong, lasting first impression of your brand. Experienced in Macromedia Action Script (internal programming language for Flash), our Flash programmers are committed to implementing sophisticated Flash-based multimedia applications that have a perfect balance between functionality and design.


Corporate Identity

Whatever your business’s size, age or sector, it is crucial for your company to have an easily recognizable and memorable corporate identity (corporate ID) in the market. Corporate identity involves a set of unique images and visual artwork that enables companies to distinguish themselves from their competitors and boost their image in the eyes of customers. This includes logo design, business cards, letterheads, collateral print materials, brochures, flyers, billboards, and other identity pieces. The experienced graphic designers at Plutous develop innovative ideas and impressive designs to create a consistent corporate identity encompassing your company's objectives and delivering a message and impression that conveys a unique meaning to your targeted audience.


Original Art Work

Plutous is proud to present a strong team of creative artists, each possessing a subtle perception and capable of producing one-of-a-kind original art work that will captivate and intrigue. Our design approach is always unique and inspired. Whatever ideas you may keep in mind, our artists will use all their diversity of expression to come up with a really special piece of artwork to perfectly reflect your vision. By choosing Plutous you will benefit from our experience in producing eye-catching custom designs, all tied by their distinctive touch and intended to have your target audience satisfied with the unique and appealing graphics.

 

Information Technology Consulting

In today's fast-paced and rapidly changing Information Technology environment, the appropriate use of technology and strategic business planning solutions tailored to your business needs and objectives is the key to your success. With an in-depth understanding of business process and technology along with hands-on experience gained through working on critical issues in key industries of the IT marketplace, Plutous is committed to providing you with top-end consulting services and solutions to meet your unique business challenges.

Our professional team of business and technology consultants brings a wide variety of knowledge and skills combined with functional and industry experience to serve the high-demanding consulting and strategy planning needs of our clients for software, web, database design and development solutions. We are flexible to meet the diversity of your special requirements thus offering the services of our pre-qualified, experienced Information Technology consultants on both short-term and long-term assignments, from technical consulting helping your IT department in evaluating your current implementation and recommending enhancements, to evaluation and needs assessment, selecting the appropriate technology and tools, project management solution, and development of the complete end-to-end web application or software product.

If you have some idea in mind or you are thinking of applying IT technology in a unique and interesting way and you are not sure whether the concept is feasible, our consultants can hold a feasibility study and assist you with technical advice, investigation and assessment resulting in a feasibility report to provide you with a clear vision of how this solution can be used to meet your business objectives or gain a distinct advantage over competitors. Together we can build strategic partnership and either work with your business units and IT department to implement this solution or provide you with a turnkey project from strategy and management to complete development process.

 

Business Process Outsourcing

Plutous BPO provides cost effective and value added Call Center solutions to our clients. We leverage on our experience and expertise to offer unmatched BPO and call center services. Our solutions are customized to reduce cost, increase productivity and quality.

We at Plutous BPO Services, India combine expertise, skills and technology to deliver world class solutions. We follow quality systems in all aspects of our operation.

Some of our key services are Inbound Call Center Solutions , Outbound Call Center Solutions, Telemarketing, Technical Support, Chat/Email Support, Lead Generation, BPO Processes , KPO Processes and Web related services.

To remain a winner amongst the competitors it’s imperative to offer best of the services and we strongly believe in that philosophy. Our approach towards offering value additions to our clients helps us to strengthen relationship and grow with them steadily. We identify prospects, overcome obstacles and define realistic goals to achieve success.

Inbound Call Center Services

Customer Services are referred as Inbound services. Our Inbound services meet your exact requirements and ensure that you manage your customer relationships successfully. Our well trained and experienced customer care representatives attend to customer queries with utmost efficiency and promptness, thereby ensuring complete customer satisfaction.

With our Inbound Services we promise the following:

Reduced Operation Costs
Increased Service Quality
Higher Customer Satisfaction
Increased Revenue
Expanding the Network

Our Inbound Call Center Services includes:

Answering Service
Customer Service
Help Desk / Technical Support Services
Inquiry Handling
Interactive Voice Response (IVRS)

Outbound Call Center Services

Telemarketing services are referred as outbound services. We have competitive and street-smart telemarketers who create the need to the customer and sell the products / services. Our team is capable of selling any product, services, solutions etc. The calls are made to the prospective customers or even to the existing customers with the idea to sell a product or conduct a survey so on or so forth.

With our Outbound Services we promise the following:

Reduced Operation Costs
Increased Service Quality
Higher Customer Satisfaction
Increased Revenue
Expanding the Network

Our Outbound Call Center Services includes:

Appointment Setting
Telemarketing Services
Market Research & Survey
Collections
Follow-up
Lead Generation
Voice Broadcast
Telephonic Auditing

BPO Services

We offer wide range of BPO services and provide complete operation support which includes supporting clients on core and non core business activities. Our services help our clients to focus on their business and save operational cost. We assign right manpower to perform each BPO Services thus enable unbeatable and improvised operation support.

Our BPO Services include:

Accounts & Finance Operations
Human Resource Services
Data Processing and Management
Chat and Email support

Web Services

Owning a Website and Web presence is extremely important for any business today to cover online audience. Being a technical job, most of the organizations outsource their Website design and other related services.

With a team of technically qualified and experienced Web developers and Graphic designers, we offer a complete Web services right from designing, hosting, promotion till maintenance.

Web Services offered are:

Website Design
Website Maintenance
Internet Marketing
Branding

KPO Services

Knowledge process outsourcing is a process that demands knowledge-related and information-related work. KPO services are high-end activity that involves highly skilled staff to carry out high-value work.

Our KPO services are provided with talented work force, confidentiality, infrastructure and high quality standards. The major benefits of KPO Services are cost reduction, skilled man power and they help to improve the business market, enhances organizational effectiveness.

KPO Services offered are:

Learning solutions
Business & Market research
Content Development
Management Training
Management Consulting
Data Research and Analysis
Infrastructure Management
Inbound Sales
Order Taking